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Wegmans shuts down self-checkout app to fight shoplifting

Wegmans, the well-known supermarket chain, has decided to put an end to its self-checkout app Wegmans SCAN

The grocery chain discontinued the app on Sunday, Sept. 18.

Customers were able to scan, bag and pay for groceries through the app to skip checkout lines altogether.

“Unfortunately, the losses we are experiencing prevent us from continuing to make it available in its current state,” the company wrote in a statement. “We’ve made the decision to turn off the app until we can make improvements that will meet the needs of our customers and business.”

The app was introduced in 2019.

Wegmans currently operates nine locations throughout New Jersey and 107 stores nationwide.

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Christopher Burch can be reached at cburch@njadvancemedia.com. Follow him on Twitter: @ChrisBurch856. Find NJ.com on Facebook. Have a tip? Tell us. nj.com/tip

SOURCE: https://www.nj.com/business/2022/09/wegmans-shuts-down-self-checkout-app-to-fight-shoplifting.html

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